Last updated: October 2025

We want every purchase from Wisdom Bee to feel fair and worry-free. This page explains how we handle returns, refunds, and replacements.

1. Physical books

If your order arrives damaged, misprinted, or incorrect, we’ll gladly replace it or issue a refund. Just email contact@wisdombee.org within 7 days of receiving your package, including your order number and a clear photo of the issue.

Returned items must be unused and in their original condition.

2. Change of mind

Because books are easily affected by handling and packaging, we can’t accept returns for change of mind once the order has shipped. Please double-check your title and delivery details before confirming your purchase.

3. Refund timeline

Once your return is approved and received, refunds are processed within 5–7 business days to your original payment method. You’ll receive an email confirmation once it’s done.

4. Digital products

All digital downloads are final once delivered. If a file is corrupted or inaccessible, contact us and we’ll provide a working copy or alternative solution right away.

5. Return shipping

If a return is required, we’ll share the return address and instructions via email. Return shipping costs are covered by Wisdom Bee in the case of damaged or incorrect items.

6. Contact

For any refund or return questions, email contact@wisdombee.org. We handle every request personally and fairly.